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“I don’t do any marketing; it’s all word of mouth,” he asserted, emphasizing the importance of cultivating strong relationships with clients. “I believe in building trust and rapport. When you treat people well and provide excellent service, they’re more likely to recommend you to others.”
This approach has made Crowley a trusted name, empowering clients to confidently refer him to their friends and family.
Handling an extensive range of clients, Crowley offers various loan options to suit their needs. “We cover the basics of conventional, VA, USDA, down payment assistance, and portfolio programs for doctors and professionals,” he explained, highlighting his expertise in catering to individuals from all walks of life.
Crowley’s well-structured and efficient team plays a pivotal role in his success. “Yes, I’ve got a pretty, pretty efficient small team,” he shared, referring to his three assistants, two processors, two underwriters, and two closers who handle a significant portion of his mortgage volume.
Beyond his core team, Crowley collaborates with other originators within his network, creating a synergistic environment that enhances the overall expertise. “I’ve got other originators working with and around me, each with their own book of business and clientele,” he said.
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