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For one company that has benefitted tremendously from the new reality, hybrid has worked out and it sees that as the way forward.
“In our future-of-work model, our employees get to choose their preferred work style. Given the outstanding success of remote work, we’re not pressing for office re-openings. Instead, we’re gradually integrating it as a part of our hybrid model. We’re continuing to learn and adjust as building a great program to bring teams and employees together is incredibly important,” said Matthew Saxon, chief people officer of Zoom, whose sales soared 326% to $2.6 billion in 2020.
Saxon said leaders want to create an environment that enables productivity, increases team collaboration and helps contribute to a strong company culture. For some organizations, that means hybrid or fully remote work. For others, those goals can be achieved only through in-person work.
“It’s crucial to test and learn what works for each company and their employees and, from there, adapting where it’s needed,” he said.
“Listening to our employees is a top priority that leads to mutual trust between our leaders and employers. Talking with our employees on potential plans and the complexities of decisions, and then listening to their feedback is one way we develop this deeper trust. Ensuring clear transparency with return-to-office policies and hearing what employees prefer must be top-of-mind.”
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